Fortune Edge Customer Service in the Philippines: We're Here to Help!

At Fortune Edge Casino, we value your gaming experience and strive to provide the best possible customer support to our players in the Philippines. Our dedicated team is available 24/7 to assist you with any questions or concerns you may have.

Need Assistance? Contact Us Now! 🛠️

Live Chat: Get instant support through our live chat feature. Click the chat icon in the bottom right corner or use the button below. Available 24/7 in Tagalog and English.
- Conatct via Live Chat
Email: Send us an email at support@fortunesedge.games. We strive to respond to all emails within 24 hours.

Get Quick Answers with Our FAQs

For quick answers to common questions, check out our comprehensive FAQ section:

Account and Registration: Need help creating an account or logging in? Find answers to questions like, “My account is locked. What should I do?”
Games: Have questions about our games, how to play, or game rules? Find answers to questions like, “How do I play Sabong?”
Bonuses and Promotions: Learn about our exciting bonuses, how to claim them, and wagering requirements.
Payments: Get information about our accepted payment methods, deposit and withdrawal processes, and more.
Sabong: Find answers to questions specifically related to Sabong gameplay and betting.
Mobile App: Learn how to download, install, and use the Fortune Edge Casino mobile app.
Responsible Gaming: Find information and resources related to responsible gaming practices.

Customer Support Success Stories

Case Study: “My Deposit Didn’t Go Through” Maria (Manila) encountered an issue with her GCash deposit. She contacted our Live Chat team, and within 10 minutes, her issue was resolved, and her funds were credited. Maria says,

“Fortune Edge’s support team is so fast and efficient!”

Tutorials

How to Deposit with GCash on Fortune Edge Casino

Depositing with GCash is quick and easy! Follow this step-by-step guide to fund your account and start playing your favorite games.

Step 1: Log in to Your Fortune Edge Casino Account

Open your web browser or mobile app.
Enter your username and password to log in.
Click on the “Cashier” or “Deposit” section.

Step 2: Select GCash as Your Payment Method

In the deposit options, look for “GCash.”
Click on the GCash icon to proceed.

Step 3: Enter the Deposit Amount

Type in the amount you wish to deposit (minimum and maximum limits apply).
Confirm your entry by clicking “Proceed.”

Step 4: Authenticate with Your GCash Account

A pop-up window will appear, prompting you to log in to your GCash account.
Enter your GCash mobile number and tap “Next.”
Input the OTP (One-Time Password) sent to your registered mobile number.
Complete the payment by authorizing the transaction.

Step 5: Confirm the Transaction

Once the payment is successful, you will receive a confirmation message.
Your deposit will instantly reflect in your Fortune Edge Casino account.
Check your account balance to ensure the deposit was successful.

Additional Tips

Ensure your GCash wallet has sufficient balance before initiating the transaction.
Keep your GCash mobile app updated for the smoothest experience.
For any issues, contact our 24/7 customer support team.

How to Reset Your Password at Fortune Edge Casino

Step 1: Go to the Login Page

Open the Fortune Edge Casino website or app.
Locate the “Login” button at the top right corner of the page and click on it.

Step 2: Click “Forgot Password”

On the login screen, find and click the “Forgot Password” link below the password field.

Step 3: Enter Your Registered Email Address

A new screen will appear prompting you to enter your registered email address.
Type your email address and click “Submit”.

Step 4: Check Your Email

Open your email inbox and look for an email from support@fortunesedge.games.
The email should contain a link to reset your password. (Check your spam/junk folder if you don’t see it.)

Step 5: Click the Reset Link

Click the link in the email. This will take you to the password reset page.

Step 6: Create a New Password

Enter a strong and secure password. Make sure it includes:
- At least 8 characters
- A mix of upper and lowercase letters
- At least one number and one special character (e.g., @, #, $).
Confirm your new password by typing it again in the confirmation field.

Step 7: Submit and Log In

Click “Reset Password” to save your new password.
Go back to the login page and use your new password to access your account.

Tips for a Secure Password

Avoid using easily guessable information like your name or birthday.
Change your password regularly for added security.

Customer Satisfaction

98% of our players are satisfied with our customer support.

“Fortune Edge’s support is always fast and friendly!” – David, Cebu

Support Tailored for Filipino Players

We understand the unique needs of our Filipino players. Our customer support team is knowledgeable about local payment methods like GCash and PAYMAYA, as well as popular games like Sabong. We’re here to provide you with personalized assistance in a friendly and efficient manner. Pili ka ng Tagalog sa Live Chat!

Need More Help?

At Fortune Edge Casino, your satisfaction is our priority. Contact us anytime, and we’ll be happy to assist you.